Qtopia Contact Center (QCC V3) Agent Level TrainingSigning In/OutQueue Login / Logout and BreaksAgent Level Reports...
Contact Center is a type of facility provided by companies in order to develop direct relation with customers, consumers, prospects and leads. In other words we...
Discover how the Unified Agent Desktop revolutionizes contact center efficiency with NovelVox's latest video! The Unified Agent Desktop simplifies agent workflo...
http://www.isc.com/ How to tell if Workforce Management WFM software can help your small to mid size Contact Center. No more Spreadsheets for forecasting calls ...
http://www.isc.com/ Learn about the nightmare of forecasting calls and scheduling agents in a call center. Learn about how new tech. can eliminate those headach...